• Email: support@deershedfestival.com
• You can email this address if you:
• • Have questions about access
  • Need help filling in forms
  • Want to check what support you can get

You need to fill in the Access Requirements Form on our website to ask for:

• Accessible camping
• Accessible car parking
• PA ticket
• Viewing platform wristband
• Other access services

If you are not sure about the form, email: support@deershedfestival.com

• A PA ticket is free. (Please do not buy a ticket for your PA. These are allocated separately, and sent out closer to the festival date)
• It is for adults who cannot attend the festival on their own because of their disability.

You can get this if:

• You have already bought an adult festival ticket, and
• You would be unable to attend on your own, and
• Your PA is 18 years or older.

Or:

• You have already bought an adult ticket, and
• You are a parent or guardian attending with a disabled child under 18 with complex care needs, and you would be unable to attend the festival without extra adult support for your family.

If you want to bring a caravan or campervan:

• You must buy a Live-In Vehicle Ticket.
• You can ask to be in the accessible campsite.
• Your pitch will be 6 metres wide.
• You can buy an electric hook-up for your pitch.
• Tick this on the access registration form.
• The Access Manager will make sure it is ready when you arrive.

• You can request a place in the accessible campsite using the access registration form on our website.

• You must buy a car parking ticket as normal.
• On the access registration form, tick that you need accessible parking.
• When you arrive:
• • Go to Gate 1.
  • Tell security you have accessible parking.
  • You will be directed to accessible parking.
  • The Accessibility Manager or volunteers will park you and, if needed, show you to your pitch.

Questions about parking: support@deershedfestival.com

If you need to bring an assistance dog, please email us in advance at: support@deershedfestival.com

Rules for assistance dogs:

• The dog must wear a working jacket in the main arena.
• You must clean up after your dog.
• You are responsible for your dog’s behaviour and safety.

When you apply for:

• A PA ticket, and/or
• Accessible camping or accessible parking

you must send us evidence.

You only need to send one of the items listed below for each type.

Evidence for PA Ticket (also covers accessible camping / parking if you tick these)

You can email on request a copy of:

• An Access Card with the +1 symbol, or
• A letter showing you get the Daily Living part of PIP or DLA
• • The letter must show your award continues after 1 August 2026, or
• A letter showing you get the Getting Around / Mobility part of PIP or DLA
• • The letter must show your award continues after 1 August 2026, or
• A letter showing you get Attendance Allowance
• • Dated within the last 12 months, or
• Proof that you are registered as severely sight impaired, or
• A letter from a doctor saying:
• • You cannot attend the festival alone, or
  • You have a disability or condition that means you need the accessible campsite or car park.

Evidence for Accessible Camping / Parking (only)

You can send:

• Photos or scans of both sides of your Blue Badge, or
• Proof you have been diagnosed as autistic, or
• A letter from a doctor saying you have a disability or condition that means you need the accessible campsite or car park, or
• An Access Card with the Distance or Wheelchair symbol.

By Car

• Drive to Gate 1.
• Tell security you have accessible parking.
• They will:
• • Send you to an accessible volunteer.
  • The volunteer will check your name on the list and:
  • • Show you where to park.
    • If needed, show you to your accessible campsite pitch.

By Taxi

• Ask the taxi driver to go to Gate 1.
• Tell the staff there that you are a disabled customer.
• The taxi will then be directed to the Accessible Car Park.

• Each disabled customer can camp with:
• • Up to 4 adults, plus their dependent children.
• If you have more people in your group:
• • Extra people will be given priority camping close to the accessible campsite, if possible.

In or close to the accessible campsite you will find:

• Accessible shower
• Accessible toilet
• Charging point for:
• • Power chairs
  • Mobility scooters
• (These are in the Medics Tent)
• Respite tent – a quiet space if you need a break from the festival
• Fridge for medicines – in the Medics Tent

Medics Tent

• Next to the accessible camping.
• Open 24 hours a day.
• Next to the Welfare Tent from arena opening time until 6pm daily.

We have viewing platforms at:

• Main Stage
• In The Dock Stage
• The Big Top

Details:

• A steward controls access to the platforms.
• Each platform can hold:
• • 6 wheelchair users
  • 6 personal assistants

To use the viewing platforms:

• You must apply for a viewing platform wristband on the access form.

If a stage does not have a viewing platform:

• Ask a steward or security for help finding a good viewing point.
• Stage Managers are told to help with this.

• There are accessible toilets located in each toilet block and
• In the accessible campsite near to the Medics Tent.

• There may be flashing lights and strobe effects on all stages.
• Lasers may also be used.

If you are sensitive to flashing lights, please take care and let staff know if you feel unwell.

Site Map

• A map of the 2026 site will be available nearer the festival.
• You can ask us to send you a copy.

Ground Surface

• An uneven dirt road runs from:
• • The accessible campsite
  • Alongside Arena 1
  • Down to the Main Stage.
• The rest of the festival site is uneven grass.
• Grass can become muddy and difficult when it is wet.

Distances

• The festival is small, but spread out.
• Distance from accessible campsite to Main Stage: about 200 metres.
• All stages are within 700 metres of the accessible campsite.

Main Stage

• The Main Stage is outdoors in a natural amphitheatre (a bowl shape).
• The ground:
• • Is flat in front of the stage.
  • Then slowly slopes up.
• The slope is not very steep and many wheelchair users use this area.
• The viewing platform is in the middle of the amphitheatre.
• It can hold up to 6 wheelchair users and their PA’s.
• The nearest bar, The Arbor Inn, is just to the right of the Main Stage.

The Wilderwild

• The Wilderwild is a wooded area for activities in nature.
• The main opening area:
• • Grassy
  • Accessible for many wheelchair users in good weather.
• Some performances and art are further into the woods.
• The ground here is rougher.
• In bad weather, this area may be hard to access for some disabled guests.

In The Dock Stage

• In The Dock is at the top of the slope from the Main Stage.
• There is a pathway to make it easier to get to.
• A drainage system and woodchip / straw are used if the ground gets wet.
• Nearby there is:
• • A toilet block
  • Several food and drink stalls
• Stage times for In The Dock and Main Stage are planned so you do not need to rush between them.

Food Run

• The food run is the main line of food stalls.
• It separates:
• • Main Stage / In The Dock
  • From Arena 3
  • The Big Top
  • Lodge Stage
  • Science Tent
  • Arts workshops
• The area is mostly flat.
• There are many tables, chairs and benches.
• There is a toilet block at the start of the food run.

Welfare & Information

• The Welfare & Information tent is at the far end of the food run if you walk from the Main Stage.
• Staff here can:
• • Help with problems
  • Offer support
  • Take feedback
• It is also a calmer place to sit, with many sofas.

Sports Field and Roller Disco

• The entrance to the sports field is beyond the food run as you enter Arena 3
• The sports field is for everyone.
• There are many types of sport for different abilities.
• Staff and helpers will try to adapt activities so you can take part.
• The ground is flat with short grass.
• The Roller Disco is located at the far side of the sports field.

Arena 3

The Lodge Stage

• The Lodge Stage is covered, with wide open sides.
• There is a toilet block between the art workshops and the Lodge Stage.

Art Workshops

• 3 large tents with at least one open side, when weather allows,
• 1 carpeted for quiet textile activities
• 2 have uneven grass with tables and a few chairs
• Volunteers are at hand to help with the activities
• Situated between The Old Oak Bar and The Big Top:

Science Tent

• Situated at the far end of Arena 3

The Big Top

• Situated between the Art workshops and the Science Tent

• When required transport is available for the benefit of accessibility customers.
• It is available between designated points and times around the site
• To use it:
• • Speak to the Access Manager at the festival.
• We are unable to offer the hire of mobility scooters