Deer Shed Festival 11 Poster Deer Shed Festival 11 Poster

Postponement of Deer Shed Festival 11 - posted 17.04.2020

Hello Deer Shedders. It is with sadness that we must now announce the postponement of Deer Shed Festival 11 on safety grounds, due to the ongoing uncertainty surrounding the coronavirus outbreak in the UK.

But let's remain positive. The new dates will be July 30th - August 1st 2021, and we are putting all of our efforts into ensuring that the re-scheduled event is everything that we'd hoped for and more. Incognito (our massive, site-wide, multi-player spy game) is really shaping up to be something special!

All tickets will remain valid for the new dates. Whilst refunds can be requested by those that need them, by holding onto your ticket you will be supporting Deer Shed as an independent, family owned and run business at this difficult time.

Tickets for Deer Shed 11 remain on-sale with a freeze on tier price increases over the summer.

We have also put together some FAQs below which should answer any questions that you might have about the postponement.

Until July 2021, then, let's remain positive and stay safe.

Oliver, Kate and the team xx

Frequently asked questions regarding the postponement of Deer Shed Festival 11

Why has Deer Shed Festival 11 been postponed?

Deer Shed 11 has been postponed on safety grounds due to the ongoing uncertainty surrounding the coronavirus outbreak in the UK.

What is the new date for the re-scheduled 2021 event?

The new date for Deer Shed 11 is 30th July - 1st August 2021, well within the school Summer holidays for most local authorities.

I have tickets for Deer Shed 11, what are my options?

You have 2 options.

  • Keep your tickets for the re-scheduled event in 2021. We hope you can support Deer Shed by choosing this option.
  • Request a ticket refund.

Why should I keep hold of my tickets?

Here are some benefits of keeping hold of your tickets and attending in 2021.

  • You will be supporting an independent, family owned and run cultural event in the North of England in what is a very difficult time for the sector.
  • Due to the ticket price tiering the tickets that you currently hold are cheaper than any that you could buy for the re-scheduled festival i.e. tickets for 2021 will cost more than your current tickets should you request a refund and re-purchase at a later date.
  • We intend to entertain our 2021 ticket holders virtually over the summer and beyond.
  • If you can't make the 2021 dates, how about a voucher to 2022?

Will the line-up for the postponed event remain the same?

Where possible yes. We are currently working hard to confirm as much of the current line-up as possible for the new 2021 dates.

Deer Shed 11 was shaping up to be a great festival, we believe it will be worth the wait and we are all looking forward to seeing you in July 2021.

I have decided to keep hold of my Deer Shed 11 tickets, what do I need to do?

Firstly, thank you for supporting us in this way. COVID-19 has put businesses and individuals under a great deal of financial pressure, we really appreciate your continued support.

Regarding your tickets you don't need to do anything. All ticket types bought through Eventbrite (including caravans/campervans/hookups) will remain valid for the re-scheduled event in 2021. We look forward to seeing you then!

Do I need to upgrade my kids tickets if, being a year older, they need a different child ticket type?

No. For existing ticket holders it is the age that your kids were at the time of the original July 2020 date that is important.

I have booked tickets with a glamping supplier, what happens to them?

With the exception of Vintent all glamping bookings will be valid for 2021 should you decide to attend the 2021 re-scheduled event, otherwise you can request a refund direct.

If you booked with Vintents, they will be providing refunds and will be in touch via email.

I have booked trolley hire with Gogo trolley, what about this booking?

Trolley hire bookings for 2020 will be valid for the re-scheduled 2021 event. If you require a refund please contact Deer Shed directly forwarding your order confirmation from PayPal.

All things considered I would like to request the refund of my Deer Shed Festival 11 tickets. How do I go about it?

We are sorry that you are not able to attend in 2021 and we hope to see you in Baldersby Park at some point in the future :)

To request a refund please login to your Eventbrite account, locate your Deer Shed 11 tickets and on that page click on the "Contact The Organiser" button to send us your request. We will try to process your request within 28 days of the refund deadline.

If you want a refund, we ask that you make this request by April 30th 2020. We will not be able to process refund requests after this date.

How long do I have to decide if I want a refund?

The deadline for refund requests is April 30th 2020.

I have requested a refund, when will I receive the funds?

We hope to have all refund requests processed by May 28th. Please allow additional time for the funds to reach your account.

I/we were due to volunteer at Deer Shed 11. What happens now?

Please email volunteer@deershedfestival.com and let us know whether you wish us to rebook your shifts for 2021 or cancel your shifts with a ticket refund if applicable.

I am an ambassador for Deer Shed 11. How does the postponement affect me?

The ambassador scheme will continue running until July 2021 giving you more time to encourage your friends and family to visit Deer Shed. Tickets that you have already sold will be valid for 2021 or they can be refunded. We would ask you to help support Deer Shed by encouraging your ticket buyers to keep hold of their tickets until 2021. Please direct any questions to ambassador@deershedfestival.com.

I have a Personal Assistant (PA) ticket for Deer Shed Festival 11. How does the postponement affect me?

Your PA ticket is still valid for the rescheduled event. Please email info@deershedfestival.com if you can no longer attend.

Still got a question?

If you can't find the answer to your question above, please email us at info@deershedfestival.com

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